• Talk America Signs Deal with SBC
    Virginia-based CLEC Talk America said today it has signed a commercial agreement with the ILEC subsidiaries of SBC Communications Inc., the company's largest network supplier. Talk America says the deal means customers will experience a “seamless transition” from SBC’s ...More
    October 3, 2005 Posted in News
  • PPL Telcom Pulls out of BPL Market
    Carrier’s carrier PPL Telcom is getting out of the broadband over power line (BPL) business, the company announced today. It is ending its market trial for residential customers in Pennsylvania’s Lehigh Valley at the end of this month. "While our market trials indicate that ...More
    October 3, 2005 Posted in News
  • Product News
    VAPPS RELEASES HYBRID CONFERENCING PLATFORM Audio conferencing systems provider Vapps has upgraded its Conference Bridge 1000 platform. The device now accommodates hybrid technologies; this means if the Internet connection goes down, the platform automatically switches from ...More
    October 1, 2005 Posted in Articles
  • XO Helps Keep UNE-P CLECs in the Neighborhood
    XO Communications Inc.’s Wholesale Local Voice services platform now can help CLECs serving residential customers transition off of the RBOCs’ UNE Platforms and instead use central office and transport services from XO to deliver telephone services.“As the largest ...More
    October 1, 2005 By Paula Bernier Posted in Articles
  • Cross-Selling Crash Course
    It’s my job to help telecom service providers improve their customer service practices and increase sales of their products and services. Because I get up close and personal with telephone companies in this regard, I speak with authority when I say they are missing ...More
    October 1, 2005 Posted in Articles
  • reseller channel: Will BPL, Wireless Save ISPs?
    This summer the FCC in a 4-0 vote adopted an order classifying DSL as an information service, not a telecom service, under Title I, in line with the U.S. Supreme Court’s decision in June on cable modem service in NCTA v. Brand X. The deregulation effectively releases the ...More
    October 1, 2005 By Tara Seals Posted in Articles
  • News Briefs
    ACC Business announced in September the availability of Private Network Transport (PNT) Service for sell through its partner channel. PNT gives customers a networkbased, fully meshed IP VPN with secure any-toany connectivity using only a single connection at each site. This ...More
    October 1, 2005 Posted in Articles
  • Back Office
    Revenue assurance may seem an innocuous process of making sure operators get paid for everything they deliver, but the reality is far darker. While systemic miscommunication in data collection and mediation, order-entry systems, rating and billing and other OSS components ...More
    October 1, 2005 By Tara Seals Posted in Articles
  • How to Make a Wireless LAN Work
    Are your customers getting the most from their wireless LANs? Sadly, many IT managers and system administrators are discovering that their wireless networks are inefficient and unreliable. Like most technical challenges, these inefficiencies occur because network designers ...More
    October 1, 2005 Posted in Articles
  • Wi-Fi Guys Upgrades Technologies for Hotel Installations
    Wi-Fi Guys LLC, which sells managed hotspots for hotels and public facilities through agents, now is installing T1s and network power controllers to ensure performance and reliability. Wi-Fi Guys says it began installing network power controllers to address operational ...More
    October 1, 2005 Posted in Articles