• First T@G Premier Master Agent Named
    MicroCorp CEO Brad Miehl receives the T@G Premier Master Agent award from PHONE+ Group Publisher Marla Ellerman. PHONE+ and its T@G Partner Portal announced MicroCorp Inc. has become the first master agency to qualify for designation as a T@G Premier Master Agency. The T@G ...More
    May 1, 2005 Posted in Articles
  • Comdial Speaks the Language of Convergence
    Manufacturer Comdial is seeking to broaden the pool of distributors for its IP-based equipment, and is looking beyond the traditional interconnect to convergent solutions providers. Comdial’s Mark Lindsay, vice president of sales, talked with T@G in April.T@G: What is ...More
    May 1, 2005 By Kelly Teal Posted in Articles
  • Shaw Answers the Call
    Believe it or not, there was a U.S. town that, until two months ago, did not have phone service. Now, however, thanks to wireless provider Centennial Communications and the Louisiana Public Service Commission, rural Shaw, La., has entered the 21st century.Centennial erected ...More
    May 1, 2005 Posted in Articles
  • News Briefs
    BellSouth Corp. has signed a long-term commercial agreement with AT&T Corp. to open its local phone network to Old Ma Bell throughout its nine-state territory in the Southeast. Atlanta-based BellSouth says it has negotiated more than 100 commercial agreements governing ...More
    May 1, 2005 Posted in Articles
  • Curtain Call
    Clever marketing, better-than-ever customer service and an ever-growing array of interesting service bundles may be the glamorous face of the communications industry today, but the often underappreciated telecom bill plays just as important a part in the theater of customer ...More
    May 1, 2005 By Tara Seals Posted in Articles
  • Special Delivery: Four Letters Inspire Niche Providers
    VoIP - and increased interest by carriers in providing it - has prompted the development of specialty wholesale network services and even companies that cater to the needs of nextgen communications companies. Take Mzima Networks Inc. The company, founded in February 2002, ...More
    May 1, 2005 By Khali Henderson Posted in Articles, Voice over IP (VoIP)/IP Telephony
  • Hold 'Em or Fold 'Em
    OK, you've done your homework, you've set up your Web site and you've mailed your fliers. Now, you're sitting back and waiting for that sales funnel to fill up with leads. But do you have a plan for managing the process when it does?Lead management is as important a factor ...More
    May 1, 2005 By Tara Seals Posted in Articles
  • Corrections
    The article, "Mergers May Leave Agents Spinning Wheels," in PHONE+ May 2005, Pages 22-23, misspelled the name of Peter Radizeski, president of RAD-INFO Inc. The article, "Big Brand MNVOs Need Big Back-Office Support," also in PHONE+ May 2005, Pages 30-34, contained a ...More
    May 1, 2005 Posted in Articles
  • Vertical Markets: Partners to Profit from Booming Demand
    Solutions providers are making great strides into vertical markets, including finance, education, health care and public agencies. This focus on specialized industries comes at the right time — one analyst firm says IT spending by these segments alone in the United States ...More
    May 1, 2005 By Kelly Teal Posted in Articles
  • Telkonet Gives Power to Resellers
    Telkonet Inc. in mid-April plans to roll out voice functionality for its patented Telkonet PlugPlus commercial powerline LAN communications system. This enhancement will give its value-added resellers - namely ISPs, property management companies and some telcos - low-cost ...More
    May 1, 2005 By Khali Henderson Posted in Articles, Ethernet/ MPLS