• T@G Master Agent Certification Program
    PHONE+ and its T@G Partner Portal are rolling out the telecom industry’s first master agent certification program in order to bring clarity to the definition of this unique player in the distribution channel. “The definition of a master agent has been a moving target,” says ...More
    October 1, 2004 Posted in Articles
  • T@G Master Agent Certification Program
    Introduction The telecom distribution channel is thriving and evolving. Over time, a unique player has emerged in the master agent. Its definition, however, has been a moving target. Everyone has opinions but few can agree on what characteristics are common to the modern ...More
    October 1, 2004 Posted in Articles
  • Few Differences In Bush, Kerry Telecom Platforms
    President Bush and Massachusetts Sen. John Kerry have vowed to expand high-speed Internet access in the country and make more spectrum available, but executives and analysts see few differences in their telecommunications platforms. The president says Americans should have ...More
    October 1, 2004 Posted in Articles
  • SBC Supports Women's Museum
    Bea Bourne, COO for The Women's Museum (left), and Amanda Ray, representing SBC Communications, join Dallas-area Girl Scouts of Tejas Council to open the first of five boxes of monarch butterflies to symbolize the $500,000 grant from the SBC Foundation. SBC Communications ...More
    October 1, 2004 Posted in Articles
  • Are Access Fees Destined for Extinction?
    Phone companies collect billions of dollars from one another every year to complete calls, but the federal rules governing compensation between carriers are projected to fundamentally change. AT&T Corp., Level 3 Communications Inc., SBC Communications Inc. and Sprint ...More
    October 1, 2004 Posted in Articles
  • Ask The Expert
    Dear Expert Eye, What are master agents' responsibilities to subagents and vice versa? From Anonymous Dear Anonymous, In most cases, the responsibilities owed between a master agent and a subagent will depend upon the relationship and agreement that exist between the ...More
    October 1, 2004 Posted in Articles
  • Instant Messaging is One to Watch
    Integrating instant messaging and presence – the ability to see if and how a user is connected to the network – into the business landscape may become an important incremental revenue opportunity for channel partners as the value of such collaboration tools becomes more ...More
    October 1, 2004 By Tara Seals Posted in Articles
  • Congress Likely to Support Telecom Reform
    The incoming chairmen of communications committees within the 109th Congress are likely to support reform of telecommunications law in 2005 no matter whether Democrats or Republicans control the U.S. Senate and House of Representatives House Energy and Commerce Committee ...More
    October 1, 2004 Posted in Articles
  • CTI 101: Concierge Communications Provides Primer
    Clark Atwood is vice president of technical sales for Concierge Communications, which is part of master agency CarrierSales.com. Atwood fielded October’s Techno Beat questions on Computer-Telephony Integration, a technology that is becoming more widely adopted and thus, ...More
    October 1, 2004 Posted in Articles
  • PHONE+ Rolls Out T@G Master Agent Certification Program
    CERTIFIED MASTER AGENT PHONE+ and its T@G Partner Portal are rolling out the telecom industry's first master agent certification program in order more clearly define this unique player in the distribution channel."The definition of a master agent has been a moving target," ...More
    October 1, 2004 Posted in Articles