• Venerable Private Lines Still Kickin'
    Like a favorite grandparent or great aunt who never fails to delight by maintaining his or her vigor and love of life, private lines are a legacy technology with plenty of spryness left in them. Despite a flat overall growth rate, certain customer segments and applications, ...More
    October 1, 2004 By Tara Seals Posted in Articles
  • News Briefs
    Master agency X4 Communications has chosen Logicware's i400 enterprise management extranet solution to assist in running its operations. X4 says the i400 will provide its agents support tools including opportunity, quote, order processing and customer service, in a ...More
    October 1, 2004 Posted in Articles
  • The Agent Channel’s Potential, Value
    Jon Kaufman is president and CEO of Interconnect Services Group (www.isgcom.com), a family of companies he founded in 1984 to provide high-tech telephone system solutions, giving buyers an alternative to the then-lackluster offerings of the incumbent phone companies. ...More
    September 1, 2004 Posted in Articles
  • Product News
    MERA DEVELOPS VOIPAL SESSION BORDER CONTROLLER MERA Systems Inc., a supplier of VoIP solutions, has released MERA VoIPal, its new session border controller designed to interconnect carriers' networks with customer enterprises across IP links. MERA VoIPal performs protocol ...More
    September 1, 2004 Posted in Articles
  • Channel News
    Posted: 9/2004 Channel News Qwest Launches Qwest OneFlex to Channel Qwest Communications International Inc. has introduced its national VoIP service for business customers; the technology will be sold through the companys Business Partners program. The solution, called ...More
    September 1, 2004 Posted in Articles
  • The 411 on VoIP DA
    The regional Bell operating companies stand to lose 15 percent of residential lines with average monthly bills of $24 to cable companies, independent carriers and long-haul carriers that offer VoIP service, according to Standard & Poors. As the proliferating group of ...More
    September 1, 2004 Posted in Articles
  • Train Agents Today to Help Them Sell Tomorrow
    Getting agents to educate themselves about the products they sell can be like, well, pulling teeth. They need to know what a technology or service will do for a client, because that is one way to earn repeat business. Many master agents do their part to provide agents the ...More
    September 1, 2004 By Kelly Teal Posted in Articles
  • "Dealers Only"
    There is a new kid on the used equipment block, and some of the old timers might like to see it disappear. Chrystal Networks is a trading exchange for dealers in the United States, Canada and Great Britain that charges a monthly fee for inventory listings, so dealers can ...More
    September 1, 2004 By Kelly Teal Posted in Articles
  • Cost-based Access to Bottleneck Facilities Still Needed forVoIP
    Like Neil Armstrong, the first astronaut to walk on the moon, entrepreneurial competitive telecommunications providers are pioneers, taking the risky plunges that result in giant steps for the industry as a whole. In the 1980s, CompTel/ASCENT members, such as MCI and Sprint ...More
    September 1, 2004 Posted in Articles
  • Moving to Mobile
    The era of the bundle is here, and channel partners are beginning to emulate the tactics of service providers by creating a full portfolio to address all of their customers' needs. Increasingly, this means mobile services. The market for wireless service runs the gamut: ...More
    September 1, 2004 By Tara Seals Posted in Articles