• Will a Lower Profile Lead to Higher Profits?
    Does everybody want to do wireless? At first glance, it seems that way. New wireless services are cropping up at some unusual venues, such as 7-Eleven convenience stores, and bearing non-telecom brand names such as Virgin and MTV. Having spun off its wireless unit in 2001, ...More
    December 1, 2004 Posted in Articles
  • Serial Switching Substitute
    As CLEC-ILEC relations become further strained amid regulatory uncertainty, various proposals and offerings are emerging to help wean CLECs off ILEC facilities. The latest one is a neutral platform for intercarrier tandem traffic. The offer comes from startup Neutral ...More
    December 1, 2004 By Khali Henderson Posted in Articles
  • Optivon Optimizes Call Management
    With Optivons Advanced Call Management services, the user can define how calls from specific numbers or during specific times will be handled. Being caught up in new technologies , faster ways of doing things and even well-written code has led many a technology ...More
    December 1, 2004 Posted in Articles
  • Steps to Installing Hosted VoIP
    Agents who think this model is just too complex ought to reconsider. It simply requires a change in mindset, not an advanced degree in data network engineering. The paradigm shift from wired TDM voice to packet-based telephony services provides unique opportunities for the ...More
    December 1, 2004 Posted in Articles
  • Mediated Reality
    As the whirlwind race for the presidency showed us, we are highly dependent on the media as our link to the world; these days, whistle-stop tours don't come through most towns. Similarly, mediation systems are a key informational link to what's happening in carrier ...More
    December 1, 2004 By Tara Seals Posted in Articles
  • News Briefs
    PAETEC Communications Inc., a CLEC serving customers in 27 U.S. markets, announced a wholesale package for resellers migrating their customers from UNE-P. The package combines special access with integrated services, including integrated T1s, e-mail scanning, conference ...More
    December 1, 2004 Posted in Articles
  • Ask The Expert
    What tips can you offer as I review my agent contract? Is it important to go over it at a certain time every year? Is there any way I can negotiate for more money or perks? --Anonymous Dear Anonymous, Let me state the obvious … the most important thing you can do when you ...More
    December 1, 2004 Posted in Articles
  • Resellers Gear Up for UNE-P Migration
    Editor's Note: PHONE+'s August 2004 cover story, prepared in collaboration with consulting firm The Northridge Group Inc., in advance of our jointly sponsored workshop - The Evolution of the UNE-P Provider - at the recent CompTel/ASCENT Convention + Expo, presented ...More
    December 1, 2004 By Khali Henderson Posted in Articles
  • How to Prepare for Any Negotiation Session
    If you think successful salespeople "wing it" when it comes to negotiation, think again. In truth, they prepare for every negotiation with the same rigor as a student preparing for an upcoming exam. Smart salespeople realize effective negotiation depends on preparation. ...More
    December 1, 2004 Posted in Articles
  • Survey Says...
    Compensation for channel partners is changing in response to competition and new product sets, according to results of PHONE+'s agent compensation survey, which received nearly two dozen responses. The poll reprises one conducted in fall 2002.Respondents to the 2004 survey ...More
    December 1, 2004 By Kelly Teal Posted in Articles