• Mediated Reality
    As the whirlwind race for the presidency showed us, we are highly dependent on the media as our link to the world; these days, whistle-stop tours don't come through most towns. Similarly, mediation systems are a key informational link to what's happening in carrier ...More
    December 1, 2004 By Tara Seals Posted in Articles
  • News Briefs
    PAETEC Communications Inc., a CLEC serving customers in 27 U.S. markets, announced a wholesale package for resellers migrating their customers from UNE-P. The package combines special access with integrated services, including integrated T1s, e-mail scanning, conference ...More
    December 1, 2004 Posted in Articles
  • Ask The Expert
    What tips can you offer as I review my agent contract? Is it important to go over it at a certain time every year? Is there any way I can negotiate for more money or perks? --Anonymous Dear Anonymous, Let me state the obvious … the most important thing you can do when you ...More
    December 1, 2004 Posted in Articles
  • Resellers Gear Up for UNE-P Migration
    Editor's Note: PHONE+'s August 2004 cover story, prepared in collaboration with consulting firm The Northridge Group Inc., in advance of our jointly sponsored workshop - The Evolution of the UNE-P Provider - at the recent CompTel/ASCENT Convention + Expo, presented ...More
    December 1, 2004 By Khali Henderson Posted in Articles
  • How to Prepare for Any Negotiation Session
    If you think successful salespeople "wing it" when it comes to negotiation, think again. In truth, they prepare for every negotiation with the same rigor as a student preparing for an upcoming exam. Smart salespeople realize effective negotiation depends on preparation. ...More
    December 1, 2004 Posted in Articles
  • Survey Says...
    Compensation for channel partners is changing in response to competition and new product sets, according to results of PHONE+'s agent compensation survey, which received nearly two dozen responses. The poll reprises one conducted in fall 2002.Respondents to the 2004 survey ...More
    December 1, 2004 By Kelly Teal Posted in Articles
  • ICG Goes to Venture Capitalists
    ICG Communications Inc. emerged from bankruptcy two years ago, but the restructuring did not lead to prosperity.In fact, the Englewood, Colo., telecommunications company disclosed this fall in a proxy statement filed with the Securities and Exchange Commission that it would ...More
    December 1, 2004 Posted in Articles
  • What Was I Thinking?
    As 2004 comes to a close, it's time for some obligatory reflection on the past 12 months. No doubt it's been a rough one for the competitive telecom industry. This month, it awaits final rules from the FCC on how to conduct itself.Meanwhile, a gulf remains between ...More
    December 1, 2004 Posted in Articles
  • Sounding Board: Product News
    Posted: 12/2004 SNET DG ENHANCES DATA GATEWAY SERVICES SNET Diversified Group Inc. has enhanced its data gateway service with SIP message processing. The company aims to give VoIP providers access to traditional SS7 databases for the retrieval of call processing and call ...More
    December 1, 2004 Posted in Articles
  • Qwest Penalized in SEC Probe
    In an agreement with the Securities and Exchange Commission, Qwest Communications International Inc. will pay a $250 million penalty over government accusations that it fraudulently recognized more than $3.8 billion in revenue and excluded $231 million in expenses between ...More
    December 1, 2004 Posted in Articles