• Top Carrier Executives Discuss Role of Channel in Changing Industry
    Join leading carrier executives as they discuss the changing competitive landscape, carrier channel engagement strategies and expectations for the evolving role for the channel in a must-attend general session at The Spring 2007 Channel Partners Conference & Expo March ...More
    February 21, 2007 Posted in Blog
  • Intelliverse Enhances VoIP Quality for SMBs
    Intelliverse today announced improved quality and reliability for its hosted VoIP services with the implementation of a comprehensive media path optimization (MPO). MPO enables Intelliverse to release calls back to the carrier allowing the Real-Time Transport Protocol (RTP) ...More
    February 21, 2007 By Khali Henderson Posted in News, Voice over IP (VoIP)/IP Telephony
  • Interactive, Straitshot Pair for Managed SIP Platform
    Interactive Intelligence Inc. and Straitshot Communications have teamed to provide a combined business communications software and managed SIP network services platform. The platform uses Straitshot’s private SIP network to run standards-based contact center automation and ...More
    February 21, 2007 Posted in News, Voice over IP (VoIP)/IP Telephony
  • Fonality Releases New Version of Call Center Platform
    Fonality has released version 3.5 of its PBXtra Call Center, which is designed for SMBs that support employees working on site or from a remote location. Designed for companies with two to 200 workers, PBXtra Call Center includes branch office agent sharing, recording, ...More
    February 21, 2007 Posted in News, Voice over IP (VoIP)/IP Telephony
  • Envox Names Sales Executive
    Voice solutions provider Envox Worldwide has promoted David Baker as vice president of sales for its Envox Americas division. Baker joined Envox Worldwide as the northeast regional sales manager last April and has established a series of key reseller agreements that are ...More
    February 20, 2007 Posted in News, Voice over IP (VoIP)/IP Telephony
  • Brightpoint to Acquire Dangaard Telecom
    Mobile phone distributor Brightpoint Inc. said Tuesday it will buy Denmark-based Dangaard Telecom. Brightpoint will issue 30 million shares of its stock and $100,000 for exchange of all shares of Dangaard, which is a privately held portfolio company of Nordic Capital Fund ...More
    February 20, 2007 Posted in News
  • Avaya Adds Features to UC Platform
    Avaya Inc. has added several features to its unified communications platform so Microsoft Office users can more easily communicate and collaborate from their mobile devices or desktop computers. Now, users can click-to-call from inside Office Communicator, as well as ...More
    February 20, 2007 Posted in News
  • IPcelerate Launches Impact Academy
    IPcelerate Inc. has launched its Impact Academy, a training program designed to teach impact selling to sales representatives at top partners. The academy focuses on enabling participants to uncover key business needs of their customers, and then utilize VoIP applications ...More
    February 20, 2007 Posted in News, Voice over IP (VoIP)/IP Telephony
  • Mammoth Completes IP Update
    Mammoth Networks has completed an IP upgrade within its network core, the company said Tuesday. With the upgrade, which is powered by the Redback SmartEdge router, Mammoth is able to support MPLS, marrying its ATM aggregation with its IP network. The Gillette, Wyo.-based ...More
    February 20, 2007 Posted in News, Ethernet/ MPLS
  • Confessions of an E-mail Addict
    The say the first step toward recovery is to admit the addiction. So here goes: My name is Khali Henderson and I am an e-mail addict. Wow! I feel like a new woman. I am not alone, apparently. Maybe you suffer, too. My habit is not like the CrackBerry heads. I am not tied to ...More
    February 16, 2007 Posted in Blog