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G12 Gets ShoreTel IP PBX Certified

PRESS RELEASE — SEATTLE, April 5, 2016 – G12 Communications, a cloud-based provider of unified communication services, is proud to announce it has received ShoreTel IP-PBX certification for its advanced SIP Trunking services. G12 regards ShoreTel as the gold standard in global IP-PBX service and technical capabilities.

As a ShoreTel Certified Technology Partner, G12 is now able to offer its Advanced SIP Trunking services to ShoreTel partners and customers. With flawless PBX integration, this service provides a cost-effective, smooth migration to G12 Advanced SIP Trunking, regardless of existing data networks.

Besides ShoreTel, G12 has numerous other relationships with global leaders such as Microsoft Skype for Business, and other prominent Advanced SIP and PBX communication platforms, which put G12 at the leading edge of communication service providers in the US.{ad}

Yet even as G12 continues to build its enterprise voice solutions above and beyond the reach of other industry competitors, CEO Rick Coma is determined never to lose sight of the most important aspect of their business. “Great technology is just the starting point for G12,” states Coma. “When it comes down to it, our biggest advantage is our culture of customer service. A real person is always just a phone call away but we pride ourselves most on supporting our customer before they even call support.”

Of course, when problems do hit the national networks, it helps to have a back-up plan ready. For G12, that means not one, but several active geo-redundant networks with dynamic failover capabilities. For customers, this means instant rerouting of voice packets when any system issues are detected – no administrator intervention or support requests required. In fact, with a nearly perfect track record of 99.999% uptime, network downtime is virtually nonexistent for G12 customers.

With ShoreTel integration, G12 is positioned with an even stronger network and product offering. Combined with years of incredible customer and technical support and there’s no doubt that G12 will continue its rapid growth throughout 2016 and beyond.


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