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NaviSite Creates New Customer Portal

PRESS RELEASE — ANDOVER, Mass. – March, 22, 2016 – NaviSite announced today it has launched a new enhanced customer portal, Proximity, designed to provide customers with seamless visibility and control across the broader suite of NaviSite services. With an intuitive, next-generation user interface, Proximity delivers an aggregated view of customer environments via personalized dashboards, delivering the most relevant data to drive actionable insights.

“Proximity is our anchor platform moving forward to bring together an integrated, customizable, single-pane of glass experience across the entire NaviSite portfolio,” said Sumeet Sabharwal, General Manager, NaviSite. “Our customers are increasingly seeking not only historical performance and service metrics but deeper intelligence and analytics that support critical business decisions. Proximity is a key enabler in our goal to lead the industry in transforming from a data-centric to an action-centric customer experience.”{ad}

Providing greater flexibility and the ability to quickly manage the NaviSite portfolio, Proximity offers a simplified interface with enhanced functionality. Key benefits include:

  • A personalized experience that can be tailored to specific roles across a customer’s user base
  • Anywhere access with responsive design optimized for mobile access
  • Dashboard views that intelligently show services and assets, enabling customers to proactively prevent future incidents
  • Timeline view of assets, showing important events and their resolution
  • API access for seamless integration into a customer’s core IT systems

Proximity will bring all of NaviSite’s enterprise IT solutions under one view, including application services, cloud desktop and infrastructure services and hosting services.

For more information please visit www.navisite.com or watch this video.

About NaviSite
NaviSite, Inc., a Time Warner Cable Company, is a leading international provider of enterprise-class, cloud-enabled hosting, managed applications and services. NaviSite provides a full suite of reliable and scalable managed services, including Application Services, Cloud Desktop Services, Cloud Infrastructure Services and Hosting Services for organizations looking to outsource IT infrastructures to help lower their capital and operational costs. Enterprise customers depend on NaviSite for customized solutions, delivered through an international footprint of state-of-the-art data centers. For more information about NaviSite’s services, please visit www.navisite.com.


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