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TelePacific to Acquire DSCI, Expand Nationwide

Business Handshake merger

**Editor’s Note: Please click here for a recap of the biggest channel-impacting mergers in Nov.-Dec. 2015.**

TelePacific Communications is acquiring DSCI, the Massachusetts-based managed services provider, to expand its capabilities and reach to a nationwide audience.

TelePacific's Ken BisnoffFocusing on California, Nevada and Texas, TelePacific delivers managed services and business communications to 75,000 locations for customers ranging from small businesses to enterprises with hundreds of sites. DSCI provides services to more than 1,500 businesses throughout the Northeast.

With the addition of DSCI, nearly half of TelePacific’s business will be in managed services and include a complete set of products, including over-the-top UC and managed IT services.

Ken Bisnoff, TelePacific’s senior vice president of strategic opportunities, tells Channel Partners that his company has heard repeatedly from its agents that “we are their partner of choice and that one of their main regrets was that they were only able to work with us for clients based in California, Nevada and Texas.”

“This changes that equation,” he said. “Once we complete our acquisition of DSCI, we’ll have national reach – and ambitions. … This lets [our partners] deliver even more powerful, complete solutions for customers.”{ad}

Financial details of the acquisition were not disclosed. It will take at least three months for the deal to close, pending regulatory approvals.

DSCI will operate under its own name as a TelePacific company and will remain under the leadership of its senior management team as the services and products of the two combined companies are brought together, according to TelePacific.

“Since the first time we met with TelePacific, it’s been clear that there is a very strong cultural alignment between our companies,” said Sean Dandley, DSCI’s president and CEO. “We both believe that the most critical component of our success is an unwavering focus on the customer. TelePacific is impressed with the level of excellence across all of DSCI, and they’re committed to helping us grow and thrive even more.”

TelePacific gets more than 45 percent of its revenue from the nearly 100 contracted partners it works with, Bisnoff said. Many of its regional and national master agents have extended networks of subagents within their organizations that also represent TelePacific services, he said.

“One of the reasons that made this such a compelling move for TelePacific to make was the shared DNA of customer service and channel focus that both companies have,” Bisnoff said. “As of today, over 150 channel partners have joined DSCI’s Channel Partner Program, including several master agents. They have been asking for national coverage from DSCI for many years, and the merging of DSCI and TelePacific will meet that demand. DSCI’s channel partners will gain access to all of TelePacific’s rich portfolio, expanded markets and our channel support in addition to the great relationships they already have with DSCI.”


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