ChikPea Creates Portal to Reduce Cost, Increase Efficiency of Salesforces SaaS CRM

CHANNEL PARTNERS — ChikPea (Booth 545) is showcasing its new portal, ChikPeaNOW, designed to run on any platform.

ChikPea said the portal reduces the cost and increases the efficiency of Salesforce SaaS CRM, which is sold separately with pricing based on usage factors that make it costly.

To that point, ChikPea’s new portal now may be installed on premises, in the cloud, on private clouds, or on Salesforce Heroku. ChikPeaNOW users can place orders, check usage, request service changes, download and pay invoices or dispute a charge. ChikPea touts high customization and complete control of subscriber interaction as benefits.

Branding, UI, UX and integration with external data source from the Salesforce portal require advanced skills in visual force, apex code and graphics design, ChikPea noted. Plus, ongoing management of the Salesforce portal requires skilled developers, making for an expensive pool of limited resources.

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