news


OnSIP Releases WebRTC-Based InstaCall

**Editor’s Note: Click here for our recently compiled list of new products and services that partners can sell.**

OnSIP has released InstaCall, a WebRTC-based solution that allows any company to add Amazon Mayday-like functionality to their website or Web application in less than five minutes.

With InstaCall, business customers can enable instant, video-capable and secure calls directly from their website with the addition of an InstaCall button, resulting in seamless and impactful customer service. No downloads, plug-ins, or dialing are required, OnSIP said. InstaCalls can be received by sales and support agents with the phone of their choice or OnSIP’s InstaPhone, a video-enabled, browser phone application that allows agents to work from anywhere and receive contextual information about the website visitor along with the call.

“Having the InstaCall button on our website makes it easy for customers to contact us via their preferred method, whether it be voice or email, all through one click on the support page,” said Kurt Wilson, OnSIP customer and project manager at business management software company RFMS, Inc. “We’ve seen a huge uptick in customer satisfaction since adding InstaCall and look forward to implementing it with our sales and business operations teams in the future so prospective and current customers can get a full range of support right from their browsers.”


Leave a comment

Your email address will not be published. Required fields are marked *

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>

Polls

In our Channel Influencer Awards digital issue, we highlighted eight technologies ready to "take off" in the channel this year. Which two will take off the most?

View Results

Loading ... Loading ...
The ID is: 88406