snom Phones Now Interoperable With Interactive Intelligence

snom technology AGs 3xx series of IP desktop phones now are certified as interoperable with Interactive Intelligences Customer Interaction Center (CIC) software.

The combination of snom phones and CIC gives contact centers and enterprises a SIP-based unified communications platform, the companies said.

Both snom and Interactive Intelligence sell through channel partners such as consultants, dealers and VARs. All snom endpoints are built on the SIP protocol; the CIC software is scalable.

“snom has been committed to interoperability since its inception and this partnership is yet another example of how snom can help make IP telephony deployments better and easier in all kinds of environments,” Michael Storella, snoms COO, said in a press release.

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