Opinions

From knowing thyself to metrics, here are ways to walk the customer-care walk.
Storage upstart Infinio snags channel veteran Bob Skelley — it’s not acquisition bait.
Lorna Garey
VARs, MSPs, integrators and other channel players are in a high-stakes dating scene.
Cloud helps partners proactively prepare customers for Mother Nature.
When working with customers to provision new WAN options, think Layer 2.